To access your account information using the Telephone Banking Telephone Menu system, you will need your account number and Personal Identification Number (PIN).

The first time you access your accounts please use the last four digits of the primary account holder's Social Security Number (SSN) or business Tax Identification Number (TIN). You will then be prompted to change it to any other four digit number.

Once you have selected your new PIN, you will find that Telephone Banking is easy to follow through a series of menu options.

Click here to find out how to begin using the funds transfer options.

Telephone Banking Telephone Menu 

Main Menu Options
1 Account Information and Funds Transfer
2 Merchant Check Verification
3 Instructions For Using This System
4 Banking Business Hours
9 Repeat This Menu
0 Speak to a Customer Service Representative
Hold for assistance if not calling from a touch-tone phone.

 

Account Information and Funds Transfer Menu Options
1 Checking, Savings, and Money Market Account Information
2 Transfer Funds
3 Loan Account Information
4 Certificate of Deposit and IRA Information
5 Receive Fax of Account Transactions
8 Return to the Previous Menu
9 Repeat This Menu
0 Speak to a Customer Service Representative

 

Checking, Savings, & Money Market Information Menu Options
1 Current Balance Information
2 Last Six Withdrawals
3 Deposit Information
4 ATM and Other Automatic Transactions
5 Specific Transaction Inquiry
6 Interest Information
7 Change Your PIN
8 Return to the Previous Menu
9 Repeat This Menu
0 Speak to a Customer Service Representative

 

Loan Account Information Menu Options
1 Current Balance Information
2 Payoff Information
3 Last Payment Date
4 Next Payment Date
5 Payment Amount
6 Interest Information
7 Change Your PIN Number
8 Return to the Previous Menu
9 Repeat This Menu
0 Speak to a Customer Service Representative

 

Certificates of Deposit & IRA Account Information Menu Options
1 Current Balance Information
2 Last Interest Paid
3 Next Interest Payment Date
4 Maturity Date
5 Accrued Interest
6 Interest Information
7 Change Your PIN Number
8 Return to the Previous Menu
9 Repeat This Menu
0 Speak to a Customer Service Representative

 

Funds Transfer From Account Menu Options
1 Transfer from Checking
2 Transfer from Savings
3 Transfer from a Loan Account
8 Return to the Previous Menu
9 Repeat This Menu
0 Speak to a Customer Service Representative

 

Funds Transfer To Account Menu Options
1 Transfer to Checking
2 Transfer to Savings
3 Transfer to a Loan Account
8 Return to the Previous Menu
9 Repeat This Menu
0 Speak to a Customer Service Representative

If you have any questions, please call (888) 373-2265 or click here to contact us. We look forward to hearing from you.